FrequentlyASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

Items may be exchanged within one week for in-store credit with the tag attached and a receipt. 

HOW DO DONATIONS WORK?

We accept any fashionable donations. Including all clothing, accessories, and even home goods. When you donate you get to select which local organization will benefit from your donations. If you bring items we can't use we will donate them to charity.

WHY IS EVERYTHING $5?

CAN I NOMINATE AN ORGANIZATION?

Yes please! We want YOUR favorite local organization to benefit from your visit at FashionPact. Please refer your favorite organization here to apply.

Many secondhand stores prices seem to go up and up and up, and we refuse to be one of them. As committed as we are  to donating $2 of every item sold to local organizations, we are just as committed to keeping our price at $5 so our shoppers also benefit.

IS FASHION PACT A NONPROFIT?

No. Fashion Pact is considered a Social Enterprise meaning that we are for profit and, for good. Since the state of Alaska doesn't yet offer this type of business structure, we are structured as an LLC.

HOW DO YOU KEEP TRACK OF ALL THE DONATIONS AND ORGANIZATIONS?

It is all computer automated. Each item is tagged with a completely unique QR barcode that indicates where the donation for that item will go. When purchasing an item, the shopper indicates where they would like the donation from their purchases to go. When the transaction completes, the computer system automatically keeps track of which organizations get the donations. Then, monthly, a report is ran and the organizations receive their donation money.